Subscriptions

A subscription is a recurring order placed at a frequency you choose — for example, every 30 days. You receive the same product automatically at the selected interval, at a lower price than a one-time purchase. The subscription discount applies only while your subscription is active.

We charge your card 2 days before your next order is due. You'll receive an email notification before each charge. Your payment details are stored securely by our payment processor — we never store card information directly.

Yes. You can change your frequency at any time through your customer account. Changes take effect on the next billing cycle if made at least 48 hours before your scheduled renewal date.

Log into your customer account and go to the subscriptions section. You can pause, skip an order, change your frequency, or cancel at any time. If you need help, email us at hello@drinksava.eu.

Cancellations take effect before your next billing cycle if made at least 48 hours before your scheduled renewal date. There is no minimum commitment — you can cancel after your first order.

The subscription discount applies only while your subscription is active. If you cancel and place a new order later, the one-time purchase price applies unless a new subscription offer is available at that time.

Yes. Your 14-day right of withdrawal under EU Directive 2011/83 applies to the first order of your subscription. You have 14 days from receipt of that first order to return it for a full refund, subject to the conditions in our Refund Policy. Opened food products cannot be returned.

Subsequent recurring orders are treated as individual purchases and are subject to the same return conditions as one-time orders.

If a payment fails, we'll notify you by email and attempt to retry. We will not dispatch an order before payment is confirmed. If the issue isn't resolved, your subscription will be paused until payment is updated in your account.